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Change Enablement

A people-first approach to enabling organizational change.

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The OIT Change Enablement Team develop and drive successful change enablement strategies for technology that incorporate the five change management levers: developing communications, obtaining sponsorship, providing coaching, and training, and minimizing change resistance.  

This team’s people-first mission and efforts will result in faster change adoption rates, increased system utilization and understanding, and improved return on investment. As the Office of Information Technology navigates the expansion and implementation of multiple transformative enterprise applications, such as Workday, Salesforce, Adobe Experience Manager, and ServiceNow, the need has arisen to embrace a formal change enablement strategy to manage the people side of those substantive changes to ensure successful adoption and ongoing maturity.

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Course Title Description

This course will cover costing allocations, payroll accounting adjustments, position budgets and position budget amendments in Workday.
Navigate through a series of required modules to learn about access, domains, and reporting.

Navigate through a series of modules to learn technical skills for updating and editing a webpage.

Key project and initiatives

Workday

Workday is ÃÛÌÒ´«Ã½'s single platform used for HR, Finance, Payroll, Learning, and Performance Management. We are currently implementing Workday Student, our new Student Information System (SIS).

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Salesforce

Salesforce is AU's new Customer Relationship Management System for Undergraduate Admissions and is being implemented as a multi-year initiative for Graduate Admissions.

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ServiceNow

AU's Service Operations support for IT Service Management, Customer Service Management, Strategic Portfolio Management, and IT Operations Management.Â